Legal Betting & Casino

Privacy Policy BetBonanza

1. Introduction

This Privacy Policy explains how BetBonanza, operated by EPL Partners Nigeria Ltd. (RC 1530102), collects, processes, and protects your personal information. BetBonanza complies with the Nigeria Data Protection Regulation (NDPR 2019) and other applicable privacy laws.

By registering, placing bets, or using any BetBonanza services, you agree to this Privacy Policy.

2. Data We Collect

We collect personal and technical information to operate our platform safely and efficiently. The types of data collected include:

  • Identification Data: Name, date of birth, gender, phone number, and email address.
  • Verification Data (KYC): National Identity Card, Voter’s Card, Driver’s Licence, or International Passport.
  • Payment Data: Bank account number, card information, and transaction history for deposits and withdrawals.
  • Device & Technical Data: IP address, browser type, device identifiers, and location (for fraud prevention).
  • Cookies: Small data files stored on your device that help us remember preferences, analyze traffic, and improve your experience.

You can manage cookie preferences in your browser settings. However, disabling cookies may limit some platform features.

3. How We Use Your Data

Your information is used for legitimate operational and legal purposes, including:

  • Creating and managing your BetBonanza account.
  • Verifying your identity and age (18+).
  • Processing deposits, withdrawals, and bonuses.
  • Detecting and preventing fraud, money laundering, or unauthorized access.
  • Providing customer support and account assistance.
  • Sending important service updates or legal notices.
  • Conducting analytics to improve website performance and security.

BetBonanza does not sell or rent personal information to third parties.

4. Use of Third Parties

We may share necessary information with trusted partners who process data on our behalf to deliver services securely. These include:

  • Payment gateways: Paystack, Flutterwave, Opay, Fincra, Interkassa.
  • Verification and fraud-prevention services: Licensed KYC and AML verification providers.
  • Technical and hosting partners: For secure operation of BetBonanza servers and analytics tools.

All third parties are required to comply with NDPR standards and maintain the same level of data protection as BetBonanza.

5. Data Storage and Security

  • All customer data is stored on secure, encrypted servers.
  • Financial transactions are processed using SSL (Secure Socket Layer) technology.
  • Access to personal data is restricted to authorized staff only.
  • Sensitive information such as passwords and payment details are encrypted and never stored in plain text.
  • Regular audits and monitoring are conducted to ensure full compliance with data protection regulations.

6. Your Rights

Under the Nigeria Data Protection Regulation, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion (“right to be forgotten”).
  • Withdraw consent for data processing at any time.
  • Request a copy of your data in electronic format.

To exercise these rights, please contact our Data Protection Officer (details below).

7. Data Retention

We retain user data only as long as necessary to:

  • Comply with legal and regulatory requirements.
  • Resolve disputes.
  • Maintain transaction records for audit and verification purposes.

Inactive accounts and related data may be deleted after a reasonable retention period in line with NDPR obligations.

8. Cookies Policy

Cookies help us improve performance, security, and personalization. We use them to:

  • Maintain your login session.
  • Track site performance analytics.
  • Provide localized content and promotions.

You may refuse cookies through your browser settings. However, this may impact functionality such as login and payment processing.

9. Changes to This Policy

BetBonanza reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be communicated via our website or email notifications before taking effect.

BetBonanza remains committed to protecting your privacy, ensuring data transparency, and maintaining the highest security standards for Nigerian players.